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MT-CS-001: Account Creation and CSM Assignment
MT-CS-002: Onboarding for Learning, Compliance and Credentialing Software Accounts
MT-CS-003-01 Learning Training
MT-CS-003-02: Compliance Training
MT-CS-003-03: Credentialing Software Training
MT-CS-003-04: Adoption
MT-CS-004: Retention and Upsell
MT-CS-005: Escalations
MT-CS-006: References
MT-CS-013: Document Upload
MT-CS-018: SSO and HRIS Integrations
MT-CS-007: Small and Midsize Businesses (SMB Accounts)
MT-CS-015: Hybrid Account Management and Transition
MT-CS-017: Franchise Accounts
https://medtrainer.atlassian.net/wiki/x/BADo9w
MT-CS-012: Customer Offboarding
MT-CS-016: Out of Office Hand-off
https://medtrainer.atlassian.net/wiki/pages/resumedraft.action?draftId=4159537153&draftShareId=eb47c8e9-47f4-4a74-977e-bc515604a70f
MT-CS-014: Communication Tracking
