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ID

NAME

MT-CS-001

Account Creation and CSM Assignment

MT-CS-002

Onboarding for Learning, Compliance and Credentialing Software Accounts

MT-CS-003-1

Learning Training

MT-CS-003-2

Compliance Training

MT-CS-003-3

Credentialing Software Training

MT-CS-003-4

Adoption

MT-CS-004

Retention & Upsell

MT-CS-005

Escalations

MT-CS-006

References

MT-CS-007

SMB Accounts

MT-CS-008

SOP Certification Process

MT-CS-011

Account Transition to a New CSM

MT-CS-012

Customer Offboarding

MT-CS-013

Document Upload

MT-CS-014

Communication Tracking

MT-CS-015

Hybrid Accounts

MT-CS-016

Out of Office Hand-off

MT-CS-017

Franchise Accounts

MT-CS-018

SSO and HRIS Integrations